Sales Call Trainings Ltd.

Bespoke and high-level Training programmes to get the result You want:
·         Sales Teams (Cold Calling, UpSelling, Price Increase, Consultative Selling...)
·         Customer Service Teams (Complaint Management, Client Retention, Positive Language Use... )
·         Managers (Team Motivation, Ownership, Time Management, Remote-Coaching Techniques..)

B2B Training

Cold calling
Telephone Sales training
Appointment setting
Preparation and assistance in international sales meetings & on-demand video coaching
Negotiation skills training
Consultative selling & value selling
Field coaching
Customer care training
Complaint handling
Sales management training
Team motivation
Vision development for business owners and managers
 
Retail Training

Proactive selling, up-& cross selling
Mystery shopping and coaching
Consultative selling and value selling
Personal communication
Greeting customers
Appearance and attitudes
Capacity to identify customer motivations
Capacity in dealing with complaints
Products knowledge
Client profiling (MBTI, INSIGHT, Active-Passive, buying motivations...)
After sales and complaint handling
Introduction to client centricity 
Ownership training
Visual merchandising (Basics)
Coaching of shop management
 
Management Training

Staff Retention Issues
Commercial Techniques
Strategy and Vision
Training and Supporting Staff
Creating Ownership amongst Staff
Train the Trainer" Sessions
Being a Self Starter-Pro-active
Personal Management Styles